FAQs

For how long have you been doing this?

I have always loved to make things with my own hands, try different techniques, create... I started to make cuddly toys and show them on-line in 2011. Everything started as a hobby that I alternated with other jobs. I did not start to dedicate myself solely to this until 2014, so now I can say that it is my way of life.

How did you learn to make cuddly toys and dolls?

I taught myself to sew with the help of handicraft books, the experience and patience of my mother and lots and lots of practice. My training as a technical engineer in industrial design was also crucial in developing each product from the first sketch.

Who takes the photos of your products?

I take them myself. I love photography and although it involves many hours, I very much enjoy doing this.

From where did you get the inspiration to create?

From the little everyday things, my dog, Pinterest, films, music, but especially from the memories of my childhood...

How many hours does it take to make a doll?

Each doll takes a minimum of 3 hours to make, but some can take 6 or 8 hours. Over time, I have learned to automate some stages of the process, but handmade manufacturing is still expensive and delicate. This is what makes each of my creations unique and gives all of them their own personality.

Are the Pocholines suitable for small children?

The Pocholines are NOT suitable for children under the age of three, nor are they suitable to play with. They have small parts that could break off due to their manufacturing and size. They are more suitable on a shelf decorating a child's bedroom or in the company of adults.

Are the Benito and Benita bunnies suitable for small children?

The materials which which the Benitos are manufactured are fabrics, therefore they are soft and do not present a risk of blows or injuries due to sharp edges. There is also no risk if they come into contact with skin, mucous or eyes. They do not contain easily flammable substances, nor any type of electrical material, batteries, suction pads or moving mechanisms.

The Benitos and Benitas occasionally have ties or bow ties as a complement. It is very unlikely, but under a considerable amount of ffort or pressure and after a lot of use, these elements may break off. In consideration of this, they have been made large so that they cannot be inhaled or swallowed. However, it is important to remember that the toy must always be played with under adult supervision, and extreme vigilance must be taken when the children are very small.

Elements such as the bags, laces, tags and wrapping in which our Benitos will arrive at your home must not be used as toys.

It is safe to buy from LeleLerele?

Of course. Our payment system is completely secure. We use all Internet security standards, so we will never know the details of your bankcard. If you have any questions about this, please write to us.

Do you accept returns?

We do not accept returns for international orders. Making the order implies that you have read and accepted the following conditions of sale

I need a product for a special date; will it arrive on time?

The products may take between 1 and 6 days to prepare, depending on the product and volume of orders at that time. International shipping may take up to three or four weeks, sometimes even longer. However, if you need it for a specific date, write to me at info@lelelerele.com before making your purchase. There are priority forms of shipment, albeit they are more expensive. I will inform you of the costs and possibilities.

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